Contrat de service Petlibro Care
1. Content of Petlibro Care and Petlibro Care Plus Services
1.1 The Petlibro Care and Petlibro Care Plus services provide the technology and platform for recording, storing, synchronizing, and managing your pets' data, which includes but is not limited to health records, activity logs, and notification reminders (hereinafter referred to as "Data"). These services are designed for use with Petlibro devices, such as feeders, water fountains, and other pet-related devices with recording and monitoring functions (hereinafter referred to as the "Device"). Once you purchase and activate Petlibro Care or Petlibro Care Plus, your Device will automatically begin the corresponding data operations based on the selected service type.
1.2 You acknowledge and agree that the data storage period provided by Petlibro Care and Petlibro Care Plus is limited to the duration of the chosen service plan (e.g., monthly or annual plans). Data will be permanently deleted after the expiration of the selected service period, which may vary (e.g., 30 days, 365 days, etc.).
2. Classification of Petlibro Care and Petlibro Care Plus Services
2.1 According to the IoT syncing mechanism, when users choose to sync their Petlibro Care data to their devices, the data from Petlibro Care (e.g., recurring events, etc.) will be synced to the device, and the device data (e.g., food distribution, water intake, feeding schedule, etc.) will sync back to Petlibro Care. This ensures that all data is up-to-date and accurately reflected across all platforms. 2.2 According to the services provided, Petlibro Care and Petlibro Care Plus offer different scopes of service. Petlibro Care is designed for single-pet usage, whereas Petlibro Care Plus supports multiple pets and includes the ability to upload images. The types of services we provide may vary based on actual conditions, and the specific service you purchase shall prevail. 2.3 According to the service term, the service is divided into monthly and annual plans. The monthly service term is 30 days, and the annual service term is 365 days. Within the corresponding service term, services are provided accordingly. All paid services will be disabled after the service period. 2.4 According to the application of smart recommendations, all health-related recommendations provided in the app, including but not limited to feeding amounts, water intake, weight measurements, and activity durations, have been reviewed and approved by a licensed veterinarian. However, Petlibro is not liable for any consequences arising from users' adherence to or deviation from these recommendations.
3. Fees for Petlibro Care and Petlibro Care Plus Services and Fee Payment
2. Classification of Petlibro Care and Petlibro Care Plus Services
2.1 According to the IoT syncing mechanism, when users choose to sync their Petlibro Care data to their devices, the data from Petlibro Care (e.g., recurring events, etc.) will be synced to the device, and the device data (e.g., food distribution, water intake, feeding schedule, etc.) will sync back to Petlibro Care. This ensures that all data is up-to-date and accurately reflected across all platforms. 2.2 According to the services provided, Petlibro Care and Petlibro Care Plus offer different scopes of service. Petlibro Care is designed for single-pet usage, whereas Petlibro Care Plus supports multiple pets and includes the ability to upload images. The types of services we provide may vary based on actual conditions, and the specific service you purchase shall prevail. 2.3 According to the service term, the service is divided into monthly and annual plans. The monthly service term is 30 days, and the annual service term is 365 days. Within the corresponding service term, services are provided accordingly. All paid services will be disabled after the service period. 2.4 According to the application of smart recommendations, all health-related recommendations provided in the app, including but not limited to feeding amounts, water intake, weight measurements, and activity durations, have been reviewed and approved by a licensed veterinarian. However, Petlibro is not liable for any consequences arising from users' adherence to or deviation from these recommendations.
3. Fees for Petlibro Care and Petlibro Care Plus Services and Fee Payment
3.1 You shall, according to the operation instructions on the App and provisions hereof, confirm the corresponding service price, service content, and service type, and purchase and pay for the Petlibro Care and Petlibro Care Plus Services. You acknowledge and agree that the fee for the Petlibro Care and Petlibro Care Plus Services only covers the Petlibro Care and Petlibro Care Plus Services themselves, and other fees related to the Petlibro Care and Petlibro Care Plus Services, including but not limited to expenses on the Device (such as personal computers, mobile phones, and other devices related to accessing the Internet or mobile network), expenses on smart devices binding with the Petlibro Care and Petlibro Care Plus Services, and any other expenses (such as telephone fees and Internet access fees paid for accessing the Internet, mobile phone fees paid for using the mobile network, and commission fees of third-party payment platforms), shall be borne by you.
3.2 Changes to the Petlibro Care and Petlibro Care Plus Services: Designlibro may adjust the service content, service type, and service price from time to time according to business needs or market conditions. The details are subject to the information displayed on the App page when you purchase the service.
3.3 The payment methods of the Petlibro Care and Petlibro Care Plus Services include general subscription and auto-renewable subscription.
(1) General subscription indicates that you activate and use the Service after making a one-time payment, and you need to manually subscribe to the Service again after the service ex
(2) Auto-renewable subscription indicates that for the purpose of your continuous use of the Service, you authorize a third-party payment platform, such as PayPal and Stripe, to create a plan to automatically deduct service fees when you subscribe to the Service. The payment cycle includes but is not limited to the monthly payment and annual payment. In particular, Designlibro will check your automatic payment deduction record on the third-party payment platform before the expiration of the Petlibro Care or Petlibro Care Plus Services you have purchased. If you have successfully renewed the service, Designlibro will automatically activate and provide the Petlibro Care or Petlibro Care Plus Services for you in the next cycle, according to the service period you have purchased. If you fail to pay Designlibro due to payment failure (including but not limited to the system failure of the third-party payment platform, account quota limit, and insufficient account balance), Designlibro will no longer provide the Petlibro Care or Petlibro Care Plus Services for you.
3.4 Cancellation of auto-renewable subscription: You can cancel the auto-renewable subscription through Designlibro's App or directly contact Designlibro at any time, provided that you understand and agree that: before you cancel the auto-renewable subscription function, the Petlibro Care and Petlibro Care Plus Services you have successfully paid for do not support cancellation, refund, or replacement.
3.5 Abnormal subscription and payment: If you cannot use the Petlibro Care or Petlibro Care Plus Services normally after a successful payment or purchase, you shall contact Designlibro after-sales personnel in time, and Designlibro will guide you in troubleshooting the problem. If the Service cannot be used normally for a reason caused by Designlibro, Designlibro may handle the corresponding refund for you according to your usage of the Service.
4. Activation and Use of the Petlibro Care or Petlibro Care Plus Service
Designlibro will immediately activate the Petlibro Care or Petlibro Care Plus Service after the User successfully purchases the Petlibro Care and Petlibro Care Plus Services and completes the device binding. You understand and agree that once the Petlibro Care or Petlibro Care Plus Service is activated, the duration of the Service cannot be suspended. This function is not supported by some previous versions and is subject to the information displayed on the
5. User Warranties and Undertakings
(2) Auto-renewable subscription indicates that for the purpose of your continuous use of the Service, you authorize a third-party payment platform, such as PayPal and Stripe, to create a plan to automatically deduct service fees when you subscribe to the Service. The payment cycle includes but is not limited to the monthly payment and annual payment. In particular, Designlibro will check your automatic payment deduction record on the third-party payment platform before the expiration of the Petlibro Care or Petlibro Care Plus Services you have purchased. If you have successfully renewed the service, Designlibro will automatically activate and provide the Petlibro Care or Petlibro Care Plus Services for you in the next cycle, according to the service period you have purchased. If you fail to pay Designlibro due to payment failure (including but not limited to the system failure of the third-party payment platform, account quota limit, and insufficient account balance), Designlibro will no longer provide the Petlibro Care or Petlibro Care Plus Services for you.
3.4 Cancellation of auto-renewable subscription: You can cancel the auto-renewable subscription through Designlibro's App or directly contact Designlibro at any time, provided that you understand and agree that: before you cancel the auto-renewable subscription function, the Petlibro Care and Petlibro Care Plus Services you have successfully paid for do not support cancellation, refund, or replacement.
3.5 Abnormal subscription and payment: If you cannot use the Petlibro Care or Petlibro Care Plus Services normally after a successful payment or purchase, you shall contact Designlibro after-sales personnel in time, and Designlibro will guide you in troubleshooting the problem. If the Service cannot be used normally for a reason caused by Designlibro, Designlibro may handle the corresponding refund for you according to your usage of the Service.
4. Activation and Use of the Petlibro Care or Petlibro Care Plus Service
Designlibro will immediately activate the Petlibro Care or Petlibro Care Plus Service after the User successfully purchases the Petlibro Care and Petlibro Care Plus Services and completes the device binding. You understand and agree that once the Petlibro Care or Petlibro Care Plus Service is activated, the duration of the Service cannot be suspended. This function is not supported by some previous versions and is subject to the information displayed on the
5. User Warranties and Undertakings
5.1 You shall properly keep important information such as your account and password. If you fail to properly manage your account and password, all operations that occur under your account shall be deemed as operations carried out by you, and you shall solely bear any consequences and responsibilities for the sharing or deletion of the stored content arising therefrom. Designlibro shall not bear any responsibility for such occurrences.
5.2 You shall warrant the authenticity, legality, correctness, and integrity of all information you provide when purchasing the Petlibro Care and Petlibro Care Plus Services. You shall bear all consequences arising from any defects in the authenticity, legality, correctness, or integrity of the information you provide, which shall be irrelevant to Designlibro.
5.3 You shall not interfere with or attempt to interfere with Designlibro's website or Petlibro Care and Petlibro Care Plus Services provided by Designlibro in any way, nor circumvent or attempt to circumvent any content protection mechanism or data measurement tool of the Petlibro Care and Petlibro Care Plus Services of Designlibro, nor redirect the browser window to other webpages.
5.4 You shall not use the Service for any illegal purposes, nor use the Service to commit any of the following acts:
1. Violating the basic principles determined by the Constitution;
2. Endangering national security, divulging state secrets, subverting state political power, or undermining national unity;
3. Damaging the honor or interests of the state;
4. Inciting ethnic hatred or discrimination, or undermining ethnic solidarity;
5. Undermining national religious policies, or advocating cults or feudal superstitions;
6. Spreading rumors, disturbing social order, or undermining social stability;
7. Spreading information about obscenity, pornography, gambling, violence, murder, terror, or instigation of crime;
8. Insulting or slandering others, or infringing others' legitimate rights and interests;
9. Any other acts prohibited by laws or administrative regulations.
6. Limitation of Liability
6.1 You understand and acknowledge that all content uploaded and stored by using the Service will be uploaded and stored by Designlibro in the form of the original records generated by the Device. Designlibro can control neither the content transmitted by using the Service nor your use of such content. Therefore, Designlibro shall not be liable for the legality, correctness, integrity, and authenticity of the content generated by the Device and uploaded for storage or the quality of the audio and video data generated by the Device.
5.2 You shall warrant the authenticity, legality, correctness, and integrity of all information you provide when purchasing the Petlibro Care and Petlibro Care Plus Services. You shall bear all consequences arising from any defects in the authenticity, legality, correctness, or integrity of the information you provide, which shall be irrelevant to Designlibro.
5.3 You shall not interfere with or attempt to interfere with Designlibro's website or Petlibro Care and Petlibro Care Plus Services provided by Designlibro in any way, nor circumvent or attempt to circumvent any content protection mechanism or data measurement tool of the Petlibro Care and Petlibro Care Plus Services of Designlibro, nor redirect the browser window to other webpages.
5.4 You shall not use the Service for any illegal purposes, nor use the Service to commit any of the following acts:
1. Violating the basic principles determined by the Constitution;
2. Endangering national security, divulging state secrets, subverting state political power, or undermining national unity;
3. Damaging the honor or interests of the state;
4. Inciting ethnic hatred or discrimination, or undermining ethnic solidarity;
5. Undermining national religious policies, or advocating cults or feudal superstitions;
6. Spreading rumors, disturbing social order, or undermining social stability;
7. Spreading information about obscenity, pornography, gambling, violence, murder, terror, or instigation of crime;
8. Insulting or slandering others, or infringing others' legitimate rights and interests;
9. Any other acts prohibited by laws or administrative regulations.
6. Limitation of Liability
6.1 You understand and acknowledge that all content uploaded and stored by using the Service will be uploaded and stored by Designlibro in the form of the original records generated by the Device. Designlibro can control neither the content transmitted by using the Service nor your use of such content. Therefore, Designlibro shall not be liable for the legality, correctness, integrity, and authenticity of the content generated by the Device and uploaded for storage or the quality of the audio and video data generated by the Device.
6.2 Designlibro may change the Service or delete certain functions thereof at any time for any reason whatsoever. Designlibro may also cancel or terminate the Cloud Storage Service at any time, provided that Designlibro shall make an announcement in advance as soon as possible.
6.3 You shall be responsible for any dispute or loss arising out of authorized access to or use of the content in your cloud storage space by any third party, and Designlibro shall not bear any responsibility therefor.
6.4 In no event shall Designlibro be liable for any indirect, punitive, special, or consequential damages.
7. Intellectual Property Rights
6.3 You shall be responsible for any dispute or loss arising out of authorized access to or use of the content in your cloud storage space by any third party, and Designlibro shall not bear any responsibility therefor.
6.4 In no event shall Designlibro be liable for any indirect, punitive, special, or consequential damages.
7. Intellectual Property Rights
7.1 The intellectual property rights in the Petlibro Care and Petlibro Care Plus Services provided by Designlibro shall be owned by Designlibro. After purchasing the Petlibro Care or Petlibro Care Plus Service, you have the right to use the Petlibro Care or Petlibro Care Plus Service pursuant to this Agreement, but this shall not be construed as Designlibro granting you any intellectual property rights in the Petlibro Care or Petlibro Care Plus Service.
7.2 You shall not use any service mark, logo, URL, or other signs of Designlibro in any way without the prior written consent of Designlibro.
8. Rights of Designlibro
8.1 If Designlibro finds through a notice or report from a third party or other channels that your use of the Petlibro Care or Petlibro Care Plus Service violates this Agreement or applicable laws and regulations, Designlibro has the right to make an independent judgment and to immediately terminate all or part of the Service to you and freeze your account without prior notice to you. You shall be fully liable for any claim filed by any third party or any punishment imposed by the competent authority as a result of your use of the Petlibro Care or Petlibro Care Plus Service in violation of this Agreement or law, and you shall indemnify Designlibro for any loss arising therefrom.
8.2 Designlibro reserves the right to supervise your use of the Petlibro Care or Petlibro Care Plus Service. If Designlibro finds through a notice or report from a third party or other channels that your use of the Petlibro Care or Petlibro Care Plus Service violates this Agreement or applicable laws and regulations, Designlibro has the right to require you to take all measures that Designlibro deems necessary, including but not limited to requiring you to modify or delete the content you uploaded, and suspending or terminating your use of the network servic
9. Privacy Protection
9.1 Designlibro fully respects the protection of Users' personal information. Designlibro's privacy policy statement sets forth the relevant policies and procedures that Designlibro shall follow when collecting and using users' personal information in the Petlibro Care and Petlibro Care Plus Services. For more information about data security and privacy protection, open the App and go to Me > Settings > Privacy Policy Management > Privacy Policy.
9.2 You can share information with others by making settings. You understand and know that when you publicly share your information, Designlibro cannot guarantee that various search engines will not crawl such information. Please note the precautions before shari
9.3 Designlibro will not make public or provide to any third party the non-public information that you store in the cloud storage space, unless:
1. Required by applicable laws and regulations;
2. For the purpose of protecting the rights and interests of you and the public in emergencies;
3. For the purpose of protecting the legitimate rights and interests of Designlibro;
4. Under any other circumstance where your personal information is required by law to be made public, edited, or disclosed.
10. Force Majeure
10.1 Force majeure means any events that cannot be controlled, foreseen, or overcome, including but not limited to natural disasters, such as earthquakes, floods, and fires; war or quasi-war state, terrorist activities, military control, riots, and widespread outbreaks of infectious diseases; and government actions and new legal orders. 10.2 If Designlibro cannot provide the Service due to force majeure, Designlibro shall not be liable for breach of contract.
10.2 If Designlibro cannot provide the Service due to force majeure, Designlibro shall not be liable for breach of contract.
10.3 Considering the particularity of the Internet, the force majeure events under this Agreement also include but are not limited to the following circumstances that affect the normal operation of the Internet:
1. Hacker attacks;
2. Significant impact resulting from technical adjustments in the telecommunications sector;
3. Temporary closure resulting from government control;
4. Virus attacks;
5. Network, bandwidth, or domain name resolution failures;
6. Service delays and service barriers of network equipment or technology providers;
7. Any other similar events or events that are likely to have similar consequences.
11. Miscellaneous
11.1 Designlibro reserves the right of final interpretation of this Agreement.
11.2 This Agreement and any amendments hereto shall become effective upon being published on the App or Designlibro's websit
11.3 The conclusion, performance, interpretation, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China, excluding laws and regulations of Hong Kong, Macao, and Taiwan. The parties shall strive to resolve any dispute arising out of this Agreement or the performance hereof through friendly negotiation. If no agreement is reached through negotiation, either party may file a lawsuit with the competent people's court in the place where Designlibro is located.
11.4 This Agreement constitutes the entire agreement between the parties with respect to the matters agreed herein and other relevant matters. Nothing in this Agreement grants either party any rights other than those set forth herein.
11.5 If any provision of this Agreement becomes invalid or unenforceable in whole or in part for any reason whatsoever, the other provisions hereof shall remain in full force and effect.
